Terms of Service

1. Agreement to Terms

By accessing and using ProiTV's IPTV service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and ProiTV ("Company," "we," "us," or "our") regarding your use of our streaming services.

2. Service Description

ProiTV provides licensed Internet Protocol Television (IPTV) streaming services that deliver live TV channels, video on demand (VOD), and related content over the internet. Our Service includes:

• Access to 60,000+ live TV channels
• 120,000+ movies and series in our VOD library
• 4K/HD/FHD streaming quality
• Electronic Program Guide (EPG)
• Multi-device support
• 24/7 customer support

3. Eligibility and Account Registration

You must be at least 18 years old to subscribe to our Service. By creating an account, you represent and warrant that:

• You are of legal age to enter into a binding contract
• All registration information you provide is accurate and current
• You will maintain the accuracy of such information
• You are legally permitted to use IPTV services in your jurisdiction

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription Plans and Payment

4.1 Subscription Plans

We offer multiple subscription plans (Basic, Premium, Ultimate) with varying billing periods (monthly, quarterly, annual). Plan details, features, and pricing are clearly displayed on our website.

4.2 Payment Terms

• All fees are payable in advance
• Payments are processed securely through authorized payment gateways
• You authorize us to charge your payment method for recurring subscriptions
• Prices are subject to change with 30 days' notice to existing subscribers

4.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You can cancel auto-renewal at any time through your account settings.

5. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee from the date of initial subscription. To request a refund:

• Contact our support team within 14 days of purchase
• Provide your account details and reason for refund
• Refunds are processed within 5-7 business days to your original payment method

Note: The 14-day guarantee applies only to first-time subscriptions. Renewals and re-subscriptions are not eligible for refunds.

6. Acceptable Use Policy

You agree to use our Service only for lawful purposes. You explicitly agree NOT to:

• Share your account credentials with unauthorized users
• Resell, redistribute, or publicly display our streaming content
• Use the Service to violate any intellectual property rights
• Attempt to circumvent any content protection or access control measures
• Use automated systems or software to extract data from our Service
• Interfere with or disrupt the Service or servers connected to it
• Use VPNs to bypass geographical restrictions

7. Content Licensing and Intellectual Property

ProiTV operates as a licensed IPTV service provider. All content available through our Service is licensed from authorized content providers and broadcasters. We comply with:

• Digital Millennium Copyright Act (DMCA)
• International copyright laws
• Content licensing agreements
• Broadcasting rights regulations

All content, trademarks, logos, and service marks displayed on our Service are the property of their respective owners.

8. Service Availability and Performance

While we strive to provide 99.9% uptime, we do not guarantee uninterrupted or error-free service. Factors that may affect service availability include:

• Scheduled maintenance (announced in advance)
• Technical issues beyond our control
• Internet service provider (ISP) issues
• Content provider availability

Minimum Requirements: To use our Service effectively, you need a stable internet connection with minimum speeds of 10 Mbps for HD and 25 Mbps for 4K streaming.

9. Account Termination

9.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation, you will retain access until the end of your current billing period.

9.2 Termination by Us

We reserve the right to suspend or terminate your account immediately if you:

• Violate these Terms of Service
• Engage in fraudulent payment activity
• Use the Service for illegal purposes
• Share account credentials commercially

10. Limitation of Liability

To the maximum extent permitted by law, ProiTV shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical issues
• Content accuracy or availability

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

11. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. We collect, use, and protect your personal data in accordance with GDPR and applicable data protection laws. For details, please review our Privacy Policy.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Significant changes will be notified via:

• Email to your registered address
• Notification in your account dashboard
• Update notice on our website

Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of France. Any disputes shall be resolved through:

1. Good faith negotiation between parties
2. Mediation, if negotiation fails (within 30 days)
3. Binding arbitration in accordance with French arbitration laws

14. Contact Information

For questions about these Terms of Service, please contact us: